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Average rating:  
 4 reviews
by Advanced Engineering on Tec-Option
Customer Service - AE-401

Q1:Are there any OPEN service items that still need to be addressed by Tec-Option?No
Q2:How responsive have we been to correct and close any items?Very responsive
Q3:How well did our technician answer your question or solve your problem?Very well
Q4:Overall, how satisfied were you with Tec-Option’s customer service?Extremely satisfied

by McGregor Metals on Tec-Option
Project MMC-300

Q1:Did you receive the machine and tool within the time frame on the P.O.?Yes
Q2:Did the machine meet all your expectations?Yes
Q3:How would you rate the quality of our machine?High quality
Q4How likely are you to purchase a Tec-Option machine again?Extremely likely

by Arvin Sango on Tec-Option
Project - ASI-100

 

Q1:Did you receive the machine and tool within the time frame on the P.O.?Yes
Q2:Did the machine meet all your expectations?Yes
Q3:How would you rate the quality of our machine?Very high quality
Q4How likely are you to purchase a Tec-Option machine again?Extremely likely

by Matcor-Matsu on Tec-Option
Customer Service- MM-300

Q1:Are there any OPEN service items that still need to be addressed by Tec-Option?No
Q2:How responsive have we been to correct and close any items?Very responsive
Q3:How well did our technician answer your question or solve your problem?Very well
Q4:Overall, how satisfied were you with Tec-Option’s customer service?Very satisfied

Since 2001, Honda of America Mfg., Inc. has consistently encouraged their suppliers to review the Tec-Option modular assembly system as a possible source of manufacturing equipment. While Honda has no direct control over who their suppliers choose, getting a recommendation shows that Honda sees the value of the flexible, modular system that Tec-Option provides.
Encouraged to Review by Honda of America Mfg., Inc.- CEO
Best Quality Machine we have In-House.
Tier 1 Automotive Supplier, MI- Welding Engineer
Congratulations to Tec-Option! This is the first machine we've ever purchased that was delivered on time.
Honda Supplier, OH- Continuous Improvement Manager
. . . excellent support and knowledge of the machine and functions. Tec-Option has built a benchmark for all future expansion of our welding department. . . look forward to the continued business and support of Tec-Option in the near future.
Tier 2 Automotive Supplier, MI- Welding Engineer
. . . love the execution of the machine. Modularity and quick-change features are great.
Tier 1 Automotive Supplier, NA- Senior VP/Advanced Technology
Thanks for the timelines. I've been very pleased with these updates throughout the project.
Exhaust Manufacturer, NA & MX- Project Engineer
. . . firmly believe my boss can see the advantages of Tec-Option's equipment and how we would benefit from both a production and throughput standpoint.
Tier 1 Automotive Supplier, MI- Welding Engineer
Changeovers are very easy to do and only require a few minutes.
Tier 1 Frame Supplier, KY- Production Supervisor

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